Terms of sale

General Terms and Conditions of Sale – FLEXIPRO

1. Purpose

These General Terms and Conditions of Sale ("Terms") govern all sales made through the website flexiprotools.com ("the Site"), operated by FLEXIPRO TOOLS LIMITED, and define the rights and obligations of both parties in connection with the online sale of products offered to customers.

2. Products

The essential characteristics of the products are described on the product pages of the Site. Photographs are provided for illustrative purposes only and have no contractual value. Products are offered subject to availability.

3. Prices

Prices displayed on the Site include all applicable taxes. Any shipping costs, where applicable, are specified before order confirmation. FLEXIPRO TOOLS LIMITED reserves the right to modify its prices at any time, but products will be billed at the price in effect at the time of ordering.

4. Orders

Customers may place orders online through the Site. Any order constitutes acceptance of these Terms and forms a binding agreement. FLEXIPRO TOOLS LIMITED reserves the right to refuse any order in the event of a payment issue, an incomplete address, or a prior dispute.

5. Payment

Payment is due immediately upon ordering, via the payment methods available on the Site (credit/debit card, Stripe, PayPal, etc.). An order is considered validated upon confirmation of payment by the payment provider.

6. Delivery

Orders are shipped to the address provided by the customer. Average delivery times are 5 to 8 business days after dispatch (details in the Shipping Policy). FLEXIPRO TOOLS LIMITED cannot be held liable for delays attributable to the carrier or to events beyond its reasonable control.

7. Returns

Customers may return eligible products within 30 days of delivery. Full terms and conditions are detailed in our Return and Refund Policy available on the Site.

8. Product Conformity

FLEXIPRO TOOLS LIMITED warrants that products are as described at the time of sale. In the event of a non-conforming or defective product, customers may contact us at contact@flexipro-tools.com to arrange a repair, replacement, or refund, in accordance with our Return and Refund Policy and applicable law.

9. Liability

FLEXIPRO TOOLS LIMITED shall not be held liable for:

  • Damage resulting from improper use of the products
  • Consequences of use not in accordance with the provided instructions
  • Delays attributable to the carrier or to events beyond its reasonable control

10. Personal Data

Personal data collected during the ordering process is processed in accordance with our Privacy Policy and applicable data protection regulations. Customers may exercise their rights regarding their personal data by contacting: contact@flexipro-tools.com

11. Governing Law and Disputes

These Terms are governed by the laws of the United States. In the event of a dispute, an amicable resolution will be sought first. Failing agreement, the dispute will be brought before the competent courts

 

Company Name: FLEXIPRO TOOLS LIMITED
Registration: 80880290
Address:
FLAT 2304, 23/F, HO KING,
COMM CENTRE, 2-16 FA YUEN
STREET, MONG KOK
HONG KONG